A rotary dial analogue phone

Converting an analogue phone line to VoIP

If you’re planning to streamline and future proof your business, you may be considering switching from standard phone equipment to a VoIP telephone system. But want does this mean for your existing system? Can you use your old phones over your network, rather than invest in new handsets? Why switch to VoIP? Internet-based telephony provides …more

Worker on phone using VoIP for voice call

What are VoIP phone systems used for?

VoIP phone systems are designed to send and receive phone calls using the internet. VoIP handsets come in two main types: hardware-based and software-based phones. A hardware-based VoIP phone looks like a normal phone and boasts many of the usual features, such as speakerphone, user information and caller ID. They also sometimes have a video …more

Male employee using mobile phone SIP trunk

Can I change my lines to SIP trunks?

With the forthcoming PSTN switch off, many businesses are looking for a way to future-proof their phone systems. Many have already opted for SIP trunks in replacement of traditional phone lines. If you are planning to join the hundreds of other organisations in the move away from a landline phone solution, you may be wondering …more

Call centre using VoIP phone system for a large office

Phone system for a large office

Whether you’re planning to upgrade or setting up a new business premises, deciding on a new phone system for a large office can be worrisome. Most businesses are reliant on their phone system to guarantee consistent communication – both internally and externally. With a multitude of phone solutions available, it’s important to carry out thorough …more

Diagram of mobile phones remotely connected to cloud system

Hosted phone system disadvantages

What is a hosted phone system? A hosted phone system utilises the internet to transfer voice data (i.e. telephone calls), as opposed to sending analogue signals across a traditional PSTN landline connection. Rather than hosting a physical private telephone exchange (PBX) within your premises, a hosted phone system carries out the work of processing and …more

Collage of types of new phone system solutions including landline, mobile and VoIP

New phone system installation checklist

If you’re looking to invest in a new phone system or upgrade your current one, you might be wondering: where do you start? How do you know which system to get? What do you need for this system to work? And what happens once it’s installed? What do you want from your business phone system? …more

Worker using SIP trunking system in an office

What is SIP trunking and how does it work?

With Openreach planning to end support for PSTN and ISDN services in 2025, businesses are seeking to procure new office phone solutions in greater numbers. In the UK’s commercial sector, SIP trunking is proving to be a popular replacement for traditional phone lines. What is SIP trunking protocol? SIP (Session Initiation Protocol) is a communications …more

Solicitor in a lawyer's office making a call via a mobile phone solution

Phone systems for a lawyer’s office

Having a reliable phone system is a crucial element of a lawyer’s office in order to guarantee the effective running of day-to-day business. Whether you’re negotiating with clients, scheduling meetings or liaising with fellow colleagues, a dependable telephone connection cannot be compromised. If you’ve already begun the search for a new phone system or started …more

A new office will need broadband internet access and telephone service

Moving premises: broadband and phone

When moving premises to a new office, you will need to consider what to do with your wireless broadband and telecoms systems. A relocation can be the perfect time to upgrade. You may wish to switch to an FTTP connection or a fibre leased line, along with a future-proof telephony solution such as VoIP (Voice …more