Call centre using VoIP phone system for a large office

Phone system for a large office

Whether you’re planning to upgrade or setting up a new business premises, deciding on a new phone system for a large office can be worrisome. Most businesses are reliant on their phone system to guarantee consistent communication – both internally and externally. With a multitude of phone solutions available, it’s important to carry out thorough …more

Diagram of mobile phones remotely connected to cloud system

Hosted phone system disadvantages

What is a hosted phone system? A hosted phone system utilises the internet to transfer voice data (i.e. telephone calls), as opposed to sending analogue signals across a traditional PSTN landline connection. Rather than hosting a physical private telephone exchange (PBX) within your premises, a hosted phone system carries out the work of processing and …more

Collage of types of new phone system solutions including landline, mobile and VoIP

New phone system installation checklist

If you’re looking to invest in a new phone system or upgrade your current one, you might be wondering: where do you start? How do you know which system to get? What do you need for this system to work? And what happens once it’s installed? What do you want from your business phone system? …more

Worker using SIP trunking system in an office

What is SIP trunking and how does it work?

With Openreach planning to end support for PSTN and ISDN services in 2025, businesses are seeking to procure new office phone solutions in greater numbers. In the UK’s commercial sector, SIP trunking is proving to be a popular replacement for traditional phone lines. What is SIP trunking protocol? SIP (Session Initiation Protocol) is a communications …more

Solicitor in a lawyer's office making a call via a mobile phone solution

Phone systems for a lawyer’s office

Having a reliable phone system is a crucial element of a lawyer’s office in order to guarantee the effective running of day-to-day business. Whether you’re negotiating with clients, scheduling meetings or liaising with fellow colleagues, a dependable telephone connection cannot be compromised. If you’ve already begun the search for a new phone system or started …more

A new office will need broadband internet access and telephone service

Moving premises: broadband and phone

When moving premises to a new office, you will need to consider what to do with your wireless broadband and telecoms systems. A relocation can be the perfect time to upgrade. You may wish to switch to an FTTP connection or a fibre leased line, along with a future-proof telephony solution such as VoIP (Voice …more

Construction worker making telephone call on mobile phone

Construction site telephones: VoIP or PSTN?

When setting up a construction site, there are many considerations: from safety to staffing. However, the question of a communications infrastructure – more specifically a phone system – is particularly pertinent, as it will often be required in order to resolve other issues. Choosing a phone system for a construction site can be more complex …more

Dental office receptionist making a hands-free call using an IP-based phone system

Telecoms systems for dental offices

The telephone remains a crucial point of contact in any dental practice. Whether you’re scheduling or cancelling appointments, dealing with emergencies or communicating with suppliers, it is essential for dental offices to operate an efficient, reliable phone system. If you are currently considering a new phone solution for your dental office, there are several suitable …more

BT PSTN and ISDN telephone and internet access switch off

What does the end of Openreach PSTN and ISDN services mean for business phone systems?

Communications technology has drastically advanced over the years, and this continues to be the case. In terms of telephony, BT Openreach has committed to the ending of PSTN and ISDN services by 2025. Announcing the switch-off date now means that businesses have a number of years to implement alternative phone solutions. Aside from representing a …more

VoIP phone handset on boardroom desk

Affordable phone systems for small businesses

Implementing the right phone solution is vital to any business, big or small. Whether it’s to build and maintain relationships with clients – or to internally connect employees – a reliable voice system remains essential to the day-to-day running of your corporate operations. Finding the right solution largely varies from business to business and depends …more