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NOC Updates

  • 26/09/2018 – 12:01- Broadband September 26, 2018
    We are aware of an issue affecting a large number of subscribers not being able to connect to the internet. Initial reports and investigations seem to suggest this may be a problem within the wider BT Wholesale network as a number of other ISPs are reporting the same issues. We’re continuing to investigate with our […]

  • Planned Maintenance – 08/06/2018 – 00:01 till 06:00 (Leased Lines) June 4, 2018
    We have been advised by one of our fibre providers that they will be conducting maintenance on there hardware from the 8th June 2018 from 00:01 at Telehouse. This will affect a number of leased lines we provide via this location. Please note this will affect clients with redundant fibre services whereby they terminate into […]

  • DNS Vulnerability affecting DrayTek May 24, 2018
    As per the various news reports there is a DNS Vulnerability affecting DrayTek routers. Over the past few days we have been auditing clients who have vulnerable models and a valid maintenance contract with ourselves. Work is already underway to patch devices in this instance however, we would advise all clients with Draytek hardware to […]

  • 31/05/2018 – Broadband Supplier Maintenance 00:01 till 06:00 May 17, 2018
    We have been advised our suppliers will be performing essential works on our interconnects which will cause a large number of circuts to lose their connection. Work is anticipated to start at 02:00 and impact is expected to be 1 hour. Our suppliers have advised this could be extended to 4 hours downtime. Not all […]

  • 17/05/2018 – Ethernet Leased Lines – Migration – 20:00 May 16, 2018
    As part of our planed network migration to Telehouse North and our own facility. We are now ready to migrate existing Ethernet fibre and EFM services from Goswell Road to Telehouse. This work is planned to take place from 20:00 tomorrow night and is expected to take around 1 hour to complete with each service […]

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