Network Status

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Network Status

online

Broadband/Bonded

No reported issues.

online

Broadband/DSL

No reported issues.

online

Broadband/Premium

No reported issues.

online

Dedicated Hosted VoIP

No reported issues.

online

DNS Services

No reported issues.

online

Email Hosting

No reported issues.

online

Shared Hosted VoIP

No reported issues.

online

Sip Trunks

No reported issues.

online

SMTP Relay

No reported issues.

online

Web Hosting

No reported issues.

Bandwidth Nodes

Node1

Node2

Node3

NOC Updates

  • LON01 – EasyHTTP – Outbound SMTP – 29/12/2017 December 29, 2017
    We are aware of outbound SMTP delivery issues on server01.r02.easyhttp.co.uk This has been caused by a compromised user account on this server that has been used to send out a large volume of SPAM. The account has been terminated and is being dealt with however, it has resulted in temporary delivery restrictions from some remote […]

  • Structured Communications – Christmas 2017 Change Freeze December 16, 2017
    Structured Communications will be implementing a change freeze from Monday 18/12/2017 at 01:00 GMT until Thursday 04/01/2018 at 09:00 GMT. This freeze is implemented every year during the busy Christmas period to ensure that no changes are made to our network or infrastructure which could affect services. The freeze includes all changes to the network, […]

  • 17-12-2017 – 22:00 till 22:10 – Planned Maintenance: Broadband December 16, 2017
    We will be upgrading our Broadband LNS gateways to the latest factory firmware release. This will require several reloads of each device as we are also upgrading the boot loaders along with the new firmware. Customer sessions are expected to drop during the above window and may flip between gateways as each one is upgraded […]

  • LON01 – VoIP – 21/11/2017 November 21, 2017
    We are aware 1 of our media gateways is not releasing channels once a call has cleared down. This is causing BUSY tones or limit exceeded messages We are currently working to resolve this ASAP. UPDATE 01 – 19:00 Emergency Works have started. Any active calls on SIP02 have been dropped. We are sorry for […]

  • LON01 – C002.017 – 06/11/2017 – 11.32 – *At Risk* November 6, 2017
    Our network monitoring had alerted us to a power issues within one of our Cross-Connect / POP cabinets on the 2nd floor within Goswell Road. Our 4th floor suite is unaffected, however all services routing via C002.017 should be considered at risk until this is resolved. We are current engaged with Level3 and will provide […]

If you are experiencing issues with any of our products, head over to the Support Center to log a case and one of the team will get back to you as soon as possible. If you would like to subscibe for network updates from our engineers please subscribe by visiting our Network Operations Center.