- Network Maintenance 19/10/2020 October 18, 2020We will be making some changes to our network on the 19/10/2020 starting from 12:00 noon. These changes are in relation to our LINX peering and no impact is expected to be seen as traffic will be gracefully re-routed via alternative routes prior to work starting. We will also be taking this opportunity to add … Continue reading "Network Maintenance 19/10/2020"
- 14/10/2020 12:43– Leased Lines October 14, 2020We are aware of an issue affecting leased lines services delivered via Telehouse North. We are investigating as a matter of urgency. We sorry for any inconvenience being caused. Services with backup DSL will have been automaticity re-routed. UPDATE 01 – 12:50 Further investigations have shown this is affecting services delivered from our redundant fibre … Continue reading "14/10/2020 12:43– Leased Lines"
- 14/09/2020 22:00 – Broadband Network September 14, 2020Due to a unexpected reload of a broadband gateway on our network this afternoon, we are seeing a traffic imbalance on part of our broadband network. We will be taking steps to disconnect sessions gratefully and re balance the affected gateways. End users will see a PPP reconnect taking approximately 5-20 seconds. In the rare … Continue reading "14/09/2020 22:00 – Broadband Network"
- 27/08/2020 – VoIP MSO [Resolved] August 27, 2020We are currently experiencing an issue with VoIP calls across our network, engineers are working on this and will provide an update asap. -Update- 27/08/2020 09:48The issue has been identified with one of our up stream carriers who are currently working on an issue and will provide updates shortly. -Update- 27/08/2020 09:56 Telstra LHC Outage … Continue reading "27/08/2020 – VoIP MSO [Resolved]"
- London Data Center Fire – 07:25 – 18/08/2020 August 18, 2020We have seen a number of leased lines and peering sessions go down over night. This has been caused by a possible fire (fire alarms are going off) in at least 1 London data center affecting a number of providers. We are working to obtain further information. UPDATE 01 – 8:00 We have been advised … Continue reading "London Data Center Fire – 07:25 – 18/08/2020"